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Newsletter (01/2024)

















              UNIVERSITI MALAYA QUALITY EXCELLENCE INDEX (UMQEI)






              Following nearly 18 months of dedicated effort from the task force in crafting a



              new  framework  for  UM's  Quality  Management  System,  we  are  delighted  to


              introduce  UMQEI—Universiti  Malaya  Quality  Excellence  Index.  Through  this,



              we  empower  responsible  centres  (RCs)  to  embrace  quality  through  self-



              assessment, marking a transition from externally imposed quality assurance to


              self-empowerment and enculturation of Quality and Excellence.







              The comprehensive framework is illustrated in the diagram below:
















































































              Universiti Malaya Quality Excellence Index (UMQEI): Principles





              UMQEI  is  structured  upon  four  key  principles.  These  principles  serve  as  the



              cornerstone,  offering  a  foundational  and  directional  framework  for  UM  to


              oversee  its  operations  and  attain  its  objectives  efficiently.  Aligned  with  UM's



              mission  and  vision,  these  principles  underpin  the  UMQEI,  ensuring  its


              alignment with the institution's strategic goals.



































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