Page 8 - Pelan Strategik ICT

Goal 4: ICT to Improve Stakeholder’s

stakeholders’/customers experience in UM

Provisioning of ICT services to improve

Experience

Strategies To ensure information is easily accessible and searchable To maximize the on‐line self‐service functions to provide prompt services to stakeholders To provide collaborative suite to support team‐base activities in the areas of research, teaching and learning To provide structured and unstructured record/data repository with enterprise search features to allow quick and easy access to information

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