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FACULTY OF MEDICINE, UNIVERSITI MALAYA

http://medicine.um.edu.my

MID 1014: Communication and Counselling in Nursing

3 credits
Learning Outcomes:

At the end of the course the students are able to:

1. Explain the process of communication, types of communication, factors influencing and
barriers to effective communication and communication strategies for client in specific
situation. (C2)
2. Illustrate the concepts, principles, theory of counseling, and counseling
skills during counseling session. (C3)
3. Perform interview session using communication and counselling skills for specific
situation. (A1)

Course Synopsis:

This course comprises of knowledge and basic skills in communication and counselling
technique. Topic covered are definition/concept, theory, process, barrier, technique of
counselling, listening skills, questioning and interviewing skills .

Reference Texts:

Arnold, E. & Boggo, K. U. (2003). Interpersonal Relationship: Professional
Communication Skills For Nurses. (4th Ed.). St. Louise: W.B. Saunders Company.
Bach S. (2015). Communication and Interpersonal Skills in Nursing. (3rd Ed.). Singapore: SAGA.
Balzer-Riley, J. W. (2011) Communication in nursing (7 Ed.). St. Louis: Mosby.
th
Hayes, D. A. & Arshad R. (2011). Effective communication in Nursing. Oxford Fajar: Malaysia.
Servellen, V. & Marram, G. (2009). Communication skills for the healthcare professional: concepts,
practice, and evidence. (2 Ed.). Sudbury, Mass: Jones and Bartlett Publishers.
nd
Course Assessment:
Course will be assessed by:

Continuous assessment: Assignment: 40%
• Interview Assessment- Week 13

Final Examination:

60%

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