Page 9 - Pelan Strategik ICT

2012 - 2014 THE CENTRE FOR INFORMATION TECHNOLOGY - ICT STRATEGIC
PLAN

3.4.2 Functions

• To identify, plan and apply new technology hardware and software for high performance
data centres, scalable and can be used safely (secure) by PTM Data Centre for ICT
applications and services to support The University of Malaya.
• To identify and apply appropriate technology to launch and enhance the user while using
the system application developed by PTM with the appropriate technology. For example, the
use of enhanced UMMail terms of user experience with applications such as Load Balancer
technology (to increase availability) and spam filtering technology (to reduce junk emails).
• To maintain and monitor data centre infrastructure facility consisting of servers, software
and tools that support the University ICT applications and services to ensure availability,
performance, capacity and security servers, hardware and applications at a higher level.
• To manage and monitor the use of servicing Storage Area Network and Virtualisation
Infrastructure to achieve the objective of storage and server consolidation.
• To manage backup and restore applications and databases.
• To provide DNS services to campus (um.edu.my).
• To manage webhosting services for Responsibility Centre-Responsibility Centre in The
University of Malaya.
• To develop, maintain and monitor the server infrastructure for the Disaster Recovery Site.
• To contribute to the testing of the Disaster Recovery Plan to test the application and
database recovery.
• To manage agreements for support services, license renewal and extension of warranty for
the server, database and software.
• To manage server rooms for safety, capacity, hygiene and matters related.
• To monitor environmental facilities such as air-conditioning systems, fire protection systems
and UPS (Uninterruptable Power Supply) in the Data Centre.

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