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◄Faculty of Business and Economics►

AA037013 STATISTICAL METHODS FOR QUALITY MANAGEMENT
3 Credits

Learning Outcomes At the end of this course, students are able to:

(1) Explain the role of statistical methodology, tools and
techniques for quality management in the field of social
science.
(2) Apply the appropriate statistical tools, techniques and
software applications in describing quality characteristics.
(3) Analyse statistical results in solving quality related
problems.
(4) Construct various forms of results to effectively
communicate on findings about quality

Synopsis of Course This course exposes students to basic concepts of quality and
Contents the roles of statistical methods in understanding and managing
quality of processes and products. Statistical software is
utilized in understanding the process and product quality
characteristics. The topics covered include Statistical Thinking
in Quality Improvement, Statistical Process Control, Variable
and Attribute Control Chart, Hotelling’s T2 Control Chart,
Multivariate Methods for Quality Improvement, Acceptance
sampling.

Assessment Weightage Continuous Assessment: 60%
Final Examination: 40%

Medium of Instruction English

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