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4. Sharifah Hayaati Syed Ismail. A Role and transition of public service in
Malaysia: An effective governance perspective. African Journal of Business
Management Vol. 5(5), (March 2011) pp.1963-1974,
5. Ilhaamie Abd. Ghani Azmi, Sharifah Hayaati Syed Ismail, Siti Arni Basir.
(2013) Pengurusan Kualiti Menurut Perspektif Islam, Kuala Lumpur:
University of Malaya Press, ISBN 978-983- 100-584-2.
6. Robert I. Rortberg (2015), On Governance: What It Is, What It Measures
and Its Policy Uses, Canada: Centre for International Governance
Innovation (CIGI)
7. Henrik Enderlein, Sonja Walti, Michael Zurn (2010), Handbook on Multi-
Level governance, Edward Elgar Publishing
8. Abdulmonem Nasser (2013), Islam: People and Governance, Xlibris
Corporation
9. Marcel Maussen, Veit-Michael Bader, Annelies Moors (2011), Colonial and
Post-colonial Governance of Islam: Continuities and Ruptures, Amsterdam
University Press
10. Sharifah Hayaati Syed Ismail al-Qudsy & Asmak Ab Rahman (2011),
Effective Governance in the Era of Caliphate `Umar Ibn Al-Khattab (634-
644) , European Journal of Social Sciences, Volume 18, Number 4 , pp 612-
624.

Kemahiran Insaniah:

1. Kemahiran Komunikasi: CS1-CS6
2. Etika dan Moral Profesional: EM1-EM3
3. Kemahiran Kepimpinan: LS1-LS4

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