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COURSE INFORMATION FOR CURRENT SEMESTER/
TERM

10 Acceptance Sampling (AS) for Attributes Lecture notes, Reference texts
Different problem solving techniques for lot sentencing, Necessity
under TQM environment, Sampling plans, Type I and Type II
errors, sampling distributions, Perspectives, Operating Char-
acteristic (OC) curves: OC Curve Properties
Acceptance Sampling (AS) for Attributes continues Lecture notes, Reference texts
11 Rectifying Inspection and Fraction nc AS
Removal (culling) Inspection - Lot Shrinkage due to removal
AQL, LTPD, AOL, AOQL, ATI, etc.

12 Measures of organization success
Right measures of performance, Utilization of those measures,
Role of cost of quality, Types of quality costs, Role of effec-
tive benchmarking in organizational success
Quality Management System: Quality Assurance, ISO 9000 standard
13 Standards and criteria, ISO 9000, QS 9000 related to supplier, Lecture notes, Reference texts
Six-sigma engineering

Maintenance & Reliability, TQM application
Reliability of a product, Reliability stages, Basic reliability calcula-
tion, System reliability calculation
TQM implementation requirements Lecture notes, Reference texts
14

Framework/factors/criteria: Framework based on Malaysian Quali-
ty Management Excellence Award Criteria, Framework based
on Australian Quality Awards Criteria, Malcolm Baldrige Na-
tional Quality Award (MBNQA, USA) criteria, Applications of
SPC tools, TQM and managing change: types and theories,
TQM and organizational culture

UM-PT01-PK03-BR004(BI)-S04