Page 39 - Annual Report 2021

Going Forward

To guide its journey forward, UMH has KPIs will be pivotal to achieving the
formulated its Group Business Plan Barring unforeseen Group business plan.
2022, which embeds a sound and
robust strategy to give a clear business circumstances, the increasing Operational Excellence
direction to the Group. Group has embarked For 2022, the Group will continue
on executing the to rationalise its policies and
In preparing the Group business plan, Group business processes for increased efficiency
the Group management team engaged plan with the and effectiveness across the entire
closely with the Management of the relevant raised KPIs organisation and its subsidiaries. This
subsidiaries to ensure that the Group will include focusing on implementing
business plan is developed uniformly to drive increased operational excellence
and in line with the overall goals and productivity, programmes and strengthening
objectives set forth for the Group. professionalism financial and human resource planning
The Group also analysed the global and performance. to enhance performance, namely:
economics and business outlook This will enable the
for 2022 and conducted industry Group to fulfil its • Strengthening Governance to
studies with direct involvement of the implement and monitor operational
subsidiaries to gather meaningful mandate of being compliance and optimise planned
information and set realistic a formidable and outcomes, through implementing
assumptions in arriving at the intended committed partner Performance Reporting initiatives,
objectives. to UM, contributing HR Policies and SOPs, IT and Digital
not only to its Plan & Policies, and an Internal
Based on the analysis, the Group financial Audit Plan.
concluded that global economic strengths but also • Enhancing Operational Efficiency by
recovery is projected to grow at a rate
of 4.9% in 2022 while the Malaysian its social impacts. improving delivery system, services
economy is expected to pick up in and logistics support.
2022 at a rate of 5.8% in tandem with • Enhancing and developing
global momentum, driven by broader Technology Infrastructure and
reopening of the economy and the following key strategies, which are to: Systems to automate routine
successful mass national vaccination processes and transition talent to
programme. value-added roles for greater
1. Build and Strengthen our Core productivity.
Businesses.
Barring unforeseen circumstances, 2. Strengthen the Group Balance • Fostering greater Teamwork and
the Group has embarked on executing Sheet and Cashflow Position. Commitment to inculcate a
the Group business plan with the corporate culture of professionalism
relevant raised KPIs to drive increased 3. Drive Towards Continuous Growth. and accountability across the Group.
productivity, professionalism and 4. Continue Operational Excellence
performance. This will enable the programmes. Driving Business growth
Group to fulfil its mandate of being 5. Strengthen Financial and Human Simultaneously we will be executing
a formidable and committed partner Resource Planning to Enhance new and augmented business and
to UM, contributing not only to its People’s Performance. investment opportunities in Healthcare,
financial strengths but also its social Education, Properties & Plantations,
impacts. The relentless pursuit of operational and Intellectual Capital as guided by
and management excellence as well as the UMH Group Business Plan 2022.
According to the Group business the fortification of the four Group Core Our proposed initiatives in the short
plan, we will continue to deploy the Businesses as guided by our higher term are as follows:

Annual Report 2021 39