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◄Faculty of Economics and Administration►

EPGB6321 PUBLIC MANAGEMENT TECHNIQUES
Learning Outcomes At the end of the course, students are able to:

(1) Employ various decision making and problem solving
techniques in managerial decision making;
(2) Apply these decision making and problem solving aids
to different public management situations; and
(3) Evaluate the applications of the various techniques
learned in terms of appropriateness and effectiveness
in specific situations.

Synopsis of Course The course discusses both the qualitative and quantitative
Contents decision making and problem solving approaches for
managerial decision making and their applications in public
management. Topics covered include elements of decision
problem, decision theory and analysis, decision making
aids, creative problem solving, planning and control
techniques, operations management, information
management and electronic government.
Assessment Methods Continuous Assessment: 60%
Final Examination: 40%

Main Reference (1) Hillier F.S,, Hillier M.S., Schmedders K., Stephens, M.
2008. Introduction to Management Science: A
Modelling and Case Studies Approach with
rd
Spreadsheets, 3 edition, McGraw-Hill.
(2) Proctor Tony. 2005. Creative Problem Solving for
Managers, Routledge.
(3) Rafikul Islam. 2005. Essentials of Management
Science. Thomson.
(4) Doherty Tony L., Horne Terry. 2001. Managing Public
Services – Implementing Changes, Routledge.
(5) Hurson, Tim. 2008. Think Better, McGraw-Hill.

EPGB6322 SOCIAL POLICY AND DEVELOPMENT

Learning Outcomes At the end of the course, students are able to:

(1) Discuss the role of the evolution of both social and
economic policies in the management of societies;
(2) Appraise the inter-relationship between theoretical
approaches to development in the third world; and
(3) Formulate social policy planning and development in
relation to different social, economic and political
contexts.

Synopsis of Course The course shall concentrate on the following:
Contents
(1) Needs and development of social and national
development policy.
(2) Involvement and cooperation between government and
non government and international organization in
implementing social policy in relevance to national
development.

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