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â—„Faculty of Economics and Administrationâ–ş
describing quality characteristics;
(3) Evaluate statistical results in solving quality related
problem; and
(4) Communicate findings effectively
Synopsis of Course This course exposes students to basic concepts of quality
Contents and the roles of statistical methods in understanding and
managing quality of processes and products. Statistical
software is utilized in understanding process and product
quality characteristics. The topics covered include Statistical
Thinking in Quality Improvement, Statistical Process Control,
Multivariate Methods for Quality Improvement, Principles of
Six Sigma.
Assessment Continuous Assessment: 60%
Final Examination: 40%
Main Reference (1) Montgomery, D.C. (2012), Introduction to Statistical
th
Quality Control. John Wiley & Sons Inc. 7 Edition.
(2) Evans, J. R., & Lindsay, W. M. (2010). The Management
and Control of Quality: South-Western Cengage
th
Learning. 8 Ed.
(3) Ryan, T. P. (2011). Statistical Methods for Quality
th
Improvement John Wiley & Sons Inc. 3 Edition.
(4) Yang, K., & Trewn, J. (2004). Multivariate Statistical
Methods in Quality Management. New York: McGraw Hill.
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