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APPENDIX - Details of Elective Courses

COURSE TITLE Sustainable Service Innovations
COURSE CODE CQC7051
At the end of this course, students are able to:
1. Determine different types of technologies in service innovation in
different industries and the nature of the innovation.
2. Compare the different types of service innovation, its role in the
economy, nature of innovation, and sustainability of the
innovation.
LEARNING 3. Appraise the service innovation design to existing services by
OUTCOMES applying the concept of new service development, service quality,
service encounters, supporting facility, location, and project
management.
4. Relate the service operation in areas of demand forecasting,
managing capacity and demand, managing waiting lines, service
supply relationships, managing facilitating goods and growth, and
globalisation of services.
This course provides a detailed understanding of the concepts and
theories in service management. It also directs the student on the
SYNOPSIS understanding of the important issues that need to be examined in
designing a new service enterprise. Students are also required to apply
the knowledge of service operations.

COURSE TITLE Sustainable Entrepreneurship

COURSE CODE CQC7057
At the end of the course, students are able to:
1. Analyse the entrepreneurial mind set in terms of strategies,
approach, attitudes, and behaviour.
LEARNING 2. Determine sources of finance and human capital for venture
OUTCOMES creation.
3. Differentiate sources of finance and human capital for venture
creation.
4. Integrate various components of a business plan.

This course is designed to prepare students to succeed in the new,
global economy by coaching them to think and acts like an
entrepreneur. In addition, the course will also briefly through light on the
SYNOPSIS skills required to acquire and manage ventures within and outside
corporate environment. Course topics include the entrepreneurial
revolution, the business opportunity, venture and growth capital,
entrepreneurship beyond start-up and developing a business plan.

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