Page 58 - Volume_14

Jurnal PPM: Journal of Malaysian Librarians
Vol. 14, 2020

organisation, circulation, dissemination, searching and storing. This is almost the
same if we were to create information systems and depositing information into them.

Meanwhile, KM processes are identification, acquisition, creation, processing,
seeking, sharing, connecting, reuse and retention.

Looking at both processes closely, although using different words, they are the same.
What are the differences? The first is that the use of different synonyms to imply the
importance and the exact meaning of each process. The second difference that is more
important to understand is that in the world of librarianship, the process is almost
sequential. As in managing a thing or a physical object. We have to identify the materials
that we wish to acquire, then we select the most suitable based on our criteria. Once we
acquire them, we catalog them before we make them available to our users.

However, in KM (Figure 2), the process is not sequential as several processes can
happen at the same time in one instance. As an example, in any learning situation like
teaching, a teacher in a classroom is sharing knowledge and the students are acquiring
knowledge and if a discussion materialises between them, three things can possibly
happen, namely, new knowledge is created, knowledge is transferred and retained.
Hence in one instance, five knowledge processes can happen at the same time.

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