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               Important Updates from the                                                       MESSAGE NO.


               Vice Chancellor                                                                04





               Bismillahirrahmanirrahim
                                                                                                  9 MARCH 2024
               Assalamu’alaikum warahmatullahi wabarakatuh and Salam Sejahtera
               Since my Amanat 2024 address, various developments have taken shape. I want to
               address four important issues recently.
               1.  Firstly, it’s about the most pressing problem faced lately these few weeks. The
                   MAYA system.
               2.  I totally understand the frustrations, the sufferings and the inconvenience that
                   have affected both the students and the staff. This has caused sporadic and
                   sometimes lingering difficulties to our campus community, especially the students.
                                                                                           All top talents
               3.  As  such, I  hereby  would  like  to  offer  my  sincere apologies on  behalf of  the   “
                   university to all those affected.                                       will be given the
               4.  This MAYA issue has been affecting us for far too long and far too frequent. The   opportunity to
                   buck stops here and now and it stops with me.                           flourish and to
               5.  I will convene a high level and independent oversight committee in finding out the   contribute to the
                   root cause of the problem and to rectify it.We will find out and rectify to the best   university, without
                   of our ability, as we understand the criticality of the situation.      fear or favour
               6.  Meanwhile, please be rest assured that the relevant teams are doing their utmost   and regardless of   11
                   best in ensuring the system is stable and capable in this short term period while   their grade and
                   we conduct a comprehensive and serious review and rectification of the system.  affiliation. We
               7.  All the appropriate mechanisms and stop-gap measures in alleviating the   will encourage,
                   problems faced by the students in their registration and other processes are being   support and
                   implemented now, but these are just temporary measures to address this issue.  push for both the
               8.  We  will  rectify  the  whole  MAYA  issue  in  the  coming  near  future  by  having  a   academic and
                   professional review and rectification of the issue. The team at the IT Department   non-academic
                   and other centres will be working hard on this.                         talents and
               9.  The second issue I would like to address is the transportation on campus. We   performances,
                   have now got 12 new buses operational to address this issue of commuting. I   where the eventual
                   have also personally inspected the condition and the routes and I am well aware   outcome and
                   of the still lingering issues including the frequency and time interval of the buses   impact will be
                   plying the routes.                                                      for the good of
               10.  We will get the team to address this immediately, to ensure that not only we will   the university,the
                   have the buses on the ground but the right whole set-up of time accuracy and   nation and the
                   frequency and overall service impact.                                   world.
               11.  The third domain is the contract staff issue. As I have outlined in the Amanat, this   “
                   will be sorted out and true and merit-based talents will be duly recognized. We
                   have started to make this into reality with the identification of the right talents in
                   the contract scheme and for them to be awarded and recognized duly.
               12.  All top talents will be given the opportunity to flourish and to contribute to the
                   university, without fear or favour and regardless of their grade and affiliation.
                   We will encourage, support and push for both the academic and non-academic
                   talents and performances, where the eventual outcome and impact will be for the
                   good of the university,the nation and the world.
               13.  Talents and expertise cut across all domains and fields, and all contributions and
                   talents that have propelled the university will be recognized.
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