Page 42 - Accreditation Manual for Program Owner -300424

Accreditation Manual for Program Owner

Sub standard To write Evidence/Appendix P F R
3.3.1 Must have access to Table C2 listing the different types of 1) Pictures of the support service √ √ √
appropriate and adequate support services
support services.
3.3.2 Must have a Table showing the Qualifications and 2) Organization Chart of HEP and their √ √ √
designated administrative training of the staff attached to the functions
unit. support services
3.3.3. Must have an State the date, time, place and 3) Evidence of the orientation of √ √
effective induction the attendees for the induction incoming student. E.g. Letters,
programme. programme pictures, brochure of induction
programme.
4) Survey on the student on the √ √ √
effectiveness of the induction
programme.
3.3.4 Must have academic, Table on the qualification and training 5) CV of the counsellors √ √ √
non-academic and career attended by the counsellors and the 6) Academic advisors and their related √ √ √
counselling services. type of counsellors (academic/ non- experience and training on academic
academic/career) and career counselling

7) Evidences on the effectiveness of the √ √ √
counselling service (if available).
3.3.5 Must have Prepare a table stating how the 8) Letters or minutes that informed √ √
mechanisms that actively students who needs assistance lecturers on these mechanisms.
identify and assist are identify with the following
students. columns: Method (exam results, class
attendance. Etc) / Indicators / Actions
taken.
3.3.6 Must have clear Flowchart on the handling of 9) Process and procedure in handling √ √ √
processes and procedures disciplinary cases. disciplinary cases among students.
for disciplinary cases. (E.g. AUKU amendment 2012;
University Malaya (Students
Discipline) Rules 1999; University
Malaya (Student Bodies) Statut 1979.)
10) Sample of handling disciplinary √ √
cases. (if applicable)
3.3.7 Must have an active Prepare a table the mechanism for 11) Evidences that students are informed √ √
mechanism for students students to voice their grievances with on these mechanism.
to voice their grievances. the following columns: Methods (See
the HOD, letter to the VC, Townhall,
CTES, etc) / Frequency)
3.3.8 Must be evaluated Table showing the CQI that has been 12) Minutes of meeting on the CQI of √ √
regularly. carried out. (CQI activity/ date) Student support services

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